Refund policy

# Refund Policy

## RIGHT OF WITHDRAWAL

As a consumer, you have a 30-day right of withdrawal when shopping with us. The withdrawal period expires 30 days after the day you receive your item. This means you have 30 days from receipt to notify us that you wish to cancel your purchase.

Once you have notified us of your wish to cancel, you have 14 days to return the item to us. You are responsible for the cost of returning the package, and you bear the risk if damage occurs during transit.

Read more in our Terms & Conditions.

## REFUNDS OR EXCHANGES

We care about our customers and want you to have a great experience with us. That's why we stand behind every product and offer a 100% satisfaction guarantee. This means you can try Nuva risk-free to see if it works for you.

If, against expectations, you are not satisfied with your purchase, you have 30 days from the delivery date to initiate a return. If more than 30 days have passed since you received your order, we are unfortunately unable to offer a refund or exchange.

You can initiate a refund by emailing us at info@nuvasupplements.com. We will provide the necessary instructions to complete the return. Our team will require a copy of the order confirmation in order to process the return.

## SHIPPING

To return your product, please follow the return instructions outlined in our Terms & Conditions. You are responsible for paying the costs associated with returning the item. We recommend using a tracked shipping service for the return. We cannot guarantee that we will receive the returned package.